
How long did it take for your employees to learn how to fax correctly?
Faxing with the help of FaxChange is very easy and requires virtually no training. FaxChange is above all integrated into an electronic mail environment where faxes are sent and received just as normal e-mail from a personal computer.
How does FaxChange work?
The fax is created either using a fax printer or directly in the electronic mail client from which it is consequently sent to a suitable mail server. With the help of a connector the fax is then sent to the FaxChange server which is already taking care of the physical sending of faxes onto the public telephone network. In comparison the reception of faxes into user's personal mail boxes operates continually in the opposite direction.
E-mail system
FaxChange is integrated into the e-mail system of the Microsoft Exchange Server, NT/SMTP and Lotus Notes. Not all functions of FaxChange are available to all systems. FaxChange is fully compatible with MS Exchange Server and therefore offers full functionality in this repsect.
Clients
Thanks to the direct integration of FaxChange with the mail server it is possible for the sending and receiving of faxes to use already existing mail clients. It isn't, therefore, necessary to install any client extensions. This allows the easier sending of text faxes or faxes with attached files from the MS family of applications or MS Explorer. If the user decides he/she may install a completely automatic local fax printer capable of sending faxes from arbitrary Windows applications.
Conversion of documents on the server
FaxChange allows document conversion on the server. In short it means that all items sent by the user as attachments are converted into the TIFF format and consequently sent as faxes. For the conversion of documents it is necessary to install on the server the suitable applications associated with the documents. The advantage of this insertion of documents is above all the option of sending one message as an e-mail to the addressees also as faxes (E-mail addressees will get the original document whilst FaxChange safeguards the document conversion to send to the fax addressees).
Administration
FaxChange can be administered remotely from any computer running under the Windows NT Server or Workstation operating system. The administrative utilities allow easier setup and distribution of fax rights to users and fax groups, working with the queue of sent faxes, changing of their priority and possible change of number, determination of who was faxing and how much was faxed, registration of a newly created cover sheet, configuration of individual fax lines as well as other functions.