The HELP.i system is available in two basic versions:
Help.i Standard
Help.i Enterprise
Additional information about the two systems is available under Sales.
Gateways:
- MS Exchange up to version 2003
- Lotus Notes up to version 6.5
- SMTP/POP3 server
Supported Operating Systems:
Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows 2003 Server, Linux
Supported Web Servers:
Apache, IIS 5.0 and higher
Supported Database Servers:
MySQL, Microsoft SQL 7.0 - 2000, Oracle SQL
Supported Client Web Browsers:
IE 5.0 and higher, Mozilla, Netscape and other
| |
Standard |
Enterprise |
| User licenses in base price |
5 |
5 |
| Web interface |
Yes |
Yes |
| Web statistics |
Yes |
Yes |
| UMS integration (CallChange, VoiceChange, MobilChange) |
No |
Yes |
| Native Windows client |
No |
Yes |
| Web page integration for PDA |
No |
Yes |
| Application interface for connecting to other information systems |
No |
Yes |
| Management interface (XLS statistics) |
Yes |
Yes |