- Access to a mailbox (e-mail, contacts, Calendar, Notes, Task) from mobile phone anywhere, anytime (by WAP, SMS, SIM Toolkit)

- Easy and quick sending and receiving SMS messages directly to e-mail client (garanted delivery, delivery report, split message to more SMS messages, scheduling...). It means no training for users and no client installation on the client side.

- Easy access to company's data (access to databases, applications, information systems...)

- Cheap, easy and quick development of custom SMS and WAP applications (GSM banking, SMS Chat...)



- Before user hang-up call user know who is calling (contact from Outlook Notes)

- All calls can be automatically logged to Journal folder

- User or application can transfer call to other phone number without hang-up

- When users is not in Outlook/Notes database CX can create new contact and for fill phone numbers

- Better customer management

- System for creating CallCenters cheaply and quickly.



- Direct integration into MS Exchange, Lotus Notes. It means no training for users because of the similar way of sending faxes and e-mails. User uses the same contacts from Outlook as for e-mails. Client installation is done automatically by first attempt to send fax or first receiving of fax.

- In MS Exchange direct integration to database of users without necessity to synchronize it. Very powerful utilities to make administrator's work much easier in terms of configuring, administrating and monitoring system

- Product is very scalable And can be extended by requested functionality or integrated into other applications - information system, DMS, Workflow

- System is designed for heavy fax traffic able to manage a lot of fax lines (up to 99 lines per server) and users (unlimited). It has very powerful convertor eligible for fax mailing (tausends faxes)

- We developed a convertor for huge sending OF faxes. We tested FaxChange internally to handle 1000 faxes (one Word document + one Cover Sheet). The conversion was done in 20 minutes!

- Product is localized to 10 main European languages on the client's side. It also chooses Cover Sheet in the appropriate language according to called country prefix automatically (English, Czech, Polish, Hungary, Slovak, Italian, German, Slovenia, Spain, partially French)

- For incoming faxes are all faxes directly routed to mailboxes. It can be easily set a lot of rights for outgoing faxes to specify possibilities of users

- In companies with many locations can be saved a lot of money using Fax Router. It enables to send faxes within their subsidiaries through internet for free. It also allows you to check all fax expenses thank's to Cost And Statistics Modul. You can check expenses according to department, project, users..

- All incoming And outgoing faxes are archived into MS Access, SQL database or Oracle SQL database. You can very easily search for any fax according to you choose criteria



- Direct integration into MS Exchange, Lotus Notes. It means no training for users. User can hear messages just by double-clicking on the icon (if they have a multimedia PC) or can pick up the phone and retrive a message from the server. Client can very easily handle an entire archive of his voice messages.

- In MS Exchange direct integration to database of users without necessity to synchronize it. Very powerful utilities to make administrator's work much easier in terms of configuring, administrating and monitoring systém (UMS Monitor)

- You can develope easy and quick custom voice applications - IVR solutions. Product can be adjusted according to customer's needs and wishes. Thank's to VB script customers can create applications, like automatic secretary, automatic support line, information lines, Fax-on-demand, integration to any database

- System is able to handle unlimited number of voice lines both analog and ISDN environment.

- Product is localized to 5 European languages on the client's side today. We are able to help you to localized product into any language. We have all tools prepared.

- All voice messages are routed directly to your mailbox And are secured by password HELP.i is a process-oriented application that can be adapted to the customer's needs. It can be integrated with other information systems and applications.



HELP.i is a customer support system suitable for deployment in most organizations - small, medium, and large. HELP.i helps company employees resolve problems relating to computer technology or equipments installed in their facility, and customers who seek solutions from their vendors or service organizations.